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small business order management software

End-to-End Order Management System for small & medium retailers

Brilliant WMS small business order management software consolidates orders from all of your retail channels into a single interface where you can efficiently manage them to completion.

Better serve customers and automate your workflow

By handling all of your order management in one place, Brilliant WMS lets you remove complexities in your workflows, save time and automate your order process.

Manage your orders in one place

As order volumes grow, it becomes harder to manage resources, inventory, and shipments to ensure accurate and timely dispatch. With Brilliant WMS order management system, orders are automatically downloaded and sales channels updated with relevant status changes and shipping details.

Flexible Order Processing Software

Brilliant WMS simple but flexible interface provides the tools you need to efficiently process the orders in line with your specific business process, elegantly handling partial order fulfillment, drop-shipping, back-to-back ordering and third party warehouse solutions.

Automatic Reservation of Stock

When available inventory changes, all channels are immediately updated by our order management software with the correct value. This means you can offer the same item for sale across multiple channels without the risk of double selling or stock-outs.

Features:

  • Batch order processing
  • Drop shipping
  • Supports part fulfillment and back orders
  • “Goods out” note templates auto-populate based on order info
  • Add notes and comments to orders
  • Manual entry for taking orders by phone
  • View scheduled delivery dates of orders
  • Adjust pricing on order entry screen
  • Customize order fields and take special requests directly from customers
  • View the profitability of each quote/order

Benefits

With all your order, inventory and customer information stored in a single system, you can pick, pack and ship your customers’ orders faster than ever before. With Brilliant WMS, you can look forward to the following benefits:

  • Faster shipping
  • A lower number of returns
  • Professional, branded documentation
  • Instantly make decisions with Brightpearl’s real-time reporting.
  • Reduce human error.

Onboarding

Whether you’re migrating from an existing order management software or setting up a brand new one, our Professional Services team help you through every step of the way. From helping you design the perfect setup to migrating your data and training your staff, we help you get the most of Brightpearl right from the start. Our process is as follows:

  • Technical scoping and solution design
  • Kick off and project planning
  • Account configuration and data migration
  • Team training and education
  • Team testing support
  • Go Live support
  • Post Live support
  • Project close and wider team introductions
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