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web based order management system to manage Orders & Inventory

Brilliant Warehouse Management Software (WMS) offers a web-based order management system (OMS) to ease order/request via multiple platforms like e-commerce,mobile apps, order management system portal, and direct orders. The order management system is designed to easily integrate with your existing warehouse management systems. Once the order is processed via Brilliant’s WMS or your existing WMS, an order confirmation is returned back to Order Management System (OMS).

Brilliant WMS Order Management system : 

Brilliant WMS offer options to configure Sales as well as purchase Order. The requestor will have real-time data about the Stock availability at various locations (Factory, Warehouse, Distributors ) at time of placing Order. order fulfillment software integrated with Email & Document Management Systems. System offer User Specific Dash Board, Reports.

Brilliant WMS Offer Mobile Apps for an online order management system. Apps can be used by the requestor to request the Sales / Purchase Order. The approver can use these Apps to approve the Order, System allows users to attach the Document on the fly.

Order Management  System Work Requests :

order processing system Whether they’re submitted from customers, internal staff, or tenants, responding to work requests promptly and efficiently is a top priority for all organizations. With Brilliant WMS Order Management App work request manager, you can put your mind at ease when it comes to managing, organizing and prioritizing work requests and material requests.

Improve workflow Efficiency  :

Establish workflow processes for submitting, approving, rejecting and completing work requests that are tailored to your organization’s needs.

Enhance Customer satisfaction :  

Send customers an automated email alert when a work request is approved or rejected, and then an automated email alert with a satisfaction survey once work has been completed.

Choose Between 3 Scalable Options

The choice is yours – select which work request option works for you: (1) work requestors are given a Web-Based Order Management System  login that allows them to submit requests and view the history of their requests, (2) work requestors send an email to a designated email address that gets converted into a Brilliant WMS work request, or (3) work requestors submit requests to Brilliant WMS through a customized web form that is embedded on your company’s intranet.

Flexible and Secure Web-Based Order Management

Using a password, users can view only that information which is relevant to them. When web-based order management technology allows customers to track their own orders in real time, this frees up your reps and customer service personnel and increases productivity.

Key Features:

  • Simple work order maintenance request portal to quickly submit maintenance issues to the department.
  • Brilliant WMS Offer Query Builder based Reports, a user is able to run the query on various parameter and generate reports.
  • Real-time e-mail notifications on maintenance request status updates.
  • Simple work order processing system form with custom fields; due date, resource, company, priority, work category. Forms can be set so certain fields and drop downs are mandatory, and give permission to select users to modify certain fields (assign due dates, resource, etc.)
  • Automatic push e-mail notifications when orders have been submitted, assigned, updated and closed.
  • Various order status and priority settings.
  • Easily view and sort work orders by status, type, priority, location, due date and assigned resource from the Standard Dashboard.
  • View and manage orders from interactive floor plans from the Advanced Dashboard.
  • Work orders can be searched by set criteria, printed off individually or in batches.
  • Options to select Pick & Pack Method at SKU level ( FIFO , LIFO , Random ).
  • Powerful Warehouse Management Mobile Apps.
  • Order from Multiple Channels.
  • Multi-Level & User Approval Levels.
  • Powerful Order Management Mobile Apps.
  • Configurable Email & SMS Templates.
  • Orders From Multiple Retail Locations.
  • Order with Multiple Payment Options.
  • Sales Order & Purchase Order Management.
  • Configurable Role & Workflow Management.
  • User-specific Inbox & Dashboard.
  • Integration with WMS, E-Commerce & Delivery.